- Sector
- AI social media for professional services
- My role
- Marketing lead and customer success
- Length
- 2+ years, ongoing
Willow is an AI social media platform for professional-services firms: a platform, posts built from a profile of the business, and a dedicated coach, published across LinkedIn, Instagram, Facebook and X. The buyer is the firm owner or managing partner.
What I built
- Run the social media programme
- Relaunched the website: migrated off Webflow, rebuilt with Claude, and shipped it without an SEO hit
- Built the customer case study engine: weekly at the start, closer to monthly now
- Wrote the onboarding email sequence new customers land in
- Worked on pricing strategy and the rate card behind it
- Produced partner content and conference material